Voice services as you never experienced.
We’ve built companies from the ground up, served hundreds of millions of users and completed multiple exits
We received a challenge from one of the largest database of consumers complains in Latin America.
To create an artificial intelligence that cancels services for you.
Actual Voice Services alone can’t sustain a long and complex conversation with a human.
How voice services are built today.
What do we need to know to start our journey ?
How can we build our knowledge base for text and audio ?
How can we solve the accent problem?
So we created what we call conversation chamber.
So we've created a trigger which inserts and controls noises to make the connection
We monitor all information exchanged and we are aware of everything that is happening in the call full time.
We manage silent brakes to control and humanize the whole conversation
How the system works ?
Combining available technologies from various players we created the “Conversation Chamber”, a solution capable of orchestrate a conversation between robots and humans to assure the user have the best time and quality management for a specific experience.
4 Bronze Cannes Lions:
3 Digital Craft
2 El Ojo awards:
1 Grand Ojo for Creative Data
1 Bronze for Innovation